Contacting the Monitor:
Bart M. Schwartz has been appointed federal Monitor to ensure that NYCHA complies with its obligations to provide decent, safe, and sanitary housing. If you have information that you believe will assist the Monitor in carrying out his duties, you may reach us at:
Toll-Free Number: 844.309.6080
If you are seeking to report a maintenance or repair problem or if you have a question about services or conditions in a NYCHA building, you may contact NYCHA’s Customer Contact Center at 718-707-7771.